What We Do
Our Enterprise Operations Center is a fully staffed, 24x7, analytics-as-a-service monitoring hub tracking key metrics for any IT environment.
Services
NOC as a service Incident Management
In addition to NOC services, our Enterprise Operations Center, a fully staffed, 24x7 monitoring hub, can track key metrics for any IT environment including hardware, servers, and applications enterprise-wide. Using tools such as ExtraHop and Paessler, we perform real time alerting and escalation, offer trending and predictive failure warnings.
ANALYTICS/ IT FORENSICS Problem Management
Armed with the ability to scroll back in time to see which circuit, hardware or application caused an incident, our IT Forensic teams can pinpoint the root cause of an issue, identify the "weak link" in a service or application, and help prioritize capital needs. A dedicated core team develops and retains knowledge of your environment and can train additional resources giving you the flexibility to scale as needed.
Change Agents Project Management
Implementing new technology solutions and operational processes can be jarring and disruptive, especially when your staff is overcommitted. Our project managers are ready to lead the planning and execution of IT remediation, augmenting your team, and tackling the most pressing issues in your environment and how it affects people, processes, and/or technology.
CIO Advisory Services
The leadership of Hudson CIO Advisors brings decades of experience partnering with CIOs and corporate leaders across global organizations, including GE, NBC and Microsoft, to drive tangible improvements, reorganize their IT investments to improve business value, find significant cost reductions, optimizing telecommunications spend, and identifying and migrating applications and hardware to centralized shared services.
Desktop as a service
Our dedicated Citrix/VMWare desktop as a service platform provides a secure and scalable workstation environment. Thin client access combined with proximity card authentication allows workers to move freely and securely between work locations in compliance with HIPAA requirements. All servers are hosted in a SSAE 16 SOC1 & SOC2, Type II carrier neutral datacenter.
Business Continuity Space
A critical component of any business continuity plan is a reliable and secure contingency worksite. In the event of disaster, relocating key people is crucial to maintain proper corporate governance and compliance. Our private technology suites in Westchester County, NY, blends function, form and design to provide best-in-class technology and secure amenities to support your disaster recovery procedures.
What we believe
We believe that through persistent monitoring and logging, our IT forensic specialists can determine, with certainty, the root cause of the issues generating the most tickets. It is a "best practice" not to use your employees or customers as your outage notification system. By gathering the metadata of all packets moving through the environment, together with SNMP monitoring, remediation can begin before problems become outages. Get in touch today to see how we can help you!
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Contact Us
If you have any questions, or would like to schedule a consultation, let us know here.